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3 replies

1-Visitor
October 9, 2015

I am also wondering the same thing. The guide references "twc_agent" installer files.

5-Regular Member
October 12, 2015

Mike, did you get the entire device kit? If so, can you give me more information on what was included in the kit?

October 22, 2015

I reached out to a PTC ThingWorx Consultant and discovered where to get these files.

On the Raspberry Pi page you linked, there is a "Quickstart Console" blue box on the left-hand side. In the box, there is a "Launch" button that prompts you to log in and download the zip file containing the install files.

Hope this helps.

October 22, 2015

I got the files as described under the "Launch" button on the side (only appears to work in Chrome, not IE), thanks!

minman11-VisitorAuthor
1-Visitor
October 22, 2015

So, next step… I have the files on my pi, I’m running twc_agent as described (sudo ./twc_agent) but I get a ton of ws_on_header_value: Websocket connection failed, twWs_Connect: Error trying to connect ws_on_header_value: Invalid ‘connection’ header: Upgrade messages.

When I ping device.cloud.thingworx.com, I get an IP address from DNS (54.208.223.221), but no response to the ping.

What needs to be upgraded here?