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AP_958723617-Peridot
17-Peridot
Mar 22, 2022 10:30 AM UTC
Solved

Re: Extensions

What is that support agreement ? How to get it ?

 

Reference:  post

slangleyAnswer
Support
Mar 22, 2022 7:55 PM UTC

Hi @AP_9587236 

 

You can reach out to the Sales team for discussing support options.

 

Regards.

 

--Sharon

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3 replies

slangleyCommunity ManagerAnswer
Support
Mar 22, 2022 7:55 PM UTC

Hi @AP_9587236 

 

You can reach out to the Sales team for discussing support options.

 

Regards.

 

--Sharon

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AP_958723617-PeridotAuthor
17-Peridot
Apr 5, 2022 3:57 PM UTC

Iam getting this message. Please tell me what i have to do further. 

AP_9587236_0-1649174220555.png

 

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slangleyCommunity Manager
Support
Apr 5, 2022 7:38 PM UTC

Hi @AP_9587236.

 

Did you purchase a support agreement?  If so, please send me your PTC support email address via private message so I can follow up.

 

Regards.

 

--Sharon

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