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17-Peridot
March 22, 2022
Solved

Re: Extensions

  • March 22, 2022
  • 1 reply
  • 1156 views

What is that support agreement ? How to get it ?

 

Reference:  post

Best answer by slangley

Hi @AP_9587236 

 

You can reach out to the Sales team for discussing support options.

 

Regards.

 

--Sharon

1 reply

slangleyCommunity ManagerAnswer
Support
March 22, 2022

Hi @AP_9587236 

 

You can reach out to the Sales team for discussing support options.

 

Regards.

 

--Sharon

17-Peridot
April 5, 2022

Iam getting this message. Please tell me what i have to do further. 

AP_9587236_0-1649174220555.png

 

Support
April 5, 2022

Hi @AP_9587236.

 

Did you purchase a support agreement?  If so, please send me your PTC support email address via private message so I can follow up.

 

Regards.

 

--Sharon