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SO_96993701-Visitor
1-Visitor
February 3, 2021
Solved

Refresh contained mashup in thingworx 9.1

  • February 3, 2021
  • 3 replies
  • 3678 views

Hi All,

 

I have made a mashup with a led display that gets its data from a service. This data changes every second. I have used the auto refresh function explained by the guide. It works great. Now I added a contained mashup. This mashup also uses the same the service as the parent mashup and updates a led display inside contained mashup. I did this to see if both the mashup refreshes or not. To my understanding both mashup if ran individually refreshes, but the contained mashup never refreshes. 

 

I am attaching export of the mashup to show my auto refresh configuration and help me understand where am I missing the link. 

Below is the service -

var dateNum = 0;
dateNum = new Date();
var result = dateNum

 

I have also referred to below links for help. 

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Mashup_Builder/Functions/AutoRefresh.html

 

Regards

SO

 

3 replies

C
c_lowy16-Pearl
16-Pearl
February 4, 2021

Hi @SO_9699370,

 

I did some tests and this seems like a bug from the 9.1 Auto-Refresh function. The same is not reproducible for example with the Auto-Refresh widget in ThingWorx 8.5. I have opened a support case on your behalf so that I can run some more tests and report this to our R&D department if required. I will contact you by email to discuss further steps.

 

If you urgently need to implement an Auto-Refresh on a Contained Mashup, you should be able to use the legacy Auto-Refresh widget instead of the function :

    C
    c_lowy16-Pearl
    16-Pearl
    February 8, 2021

    This is a bug affecting the Auto-Refresh function in ThingWorx 9.1.

    It has been reported to R&D and is documented in Auto-refresh function not triggered in Mashup with Master or Contained Mashup in Thingworx.

    C
    c_lowy16-Pearl
    16-Pearl
    March 9, 2021

    This is corrected in ThingWorx 9.2.0. Following article has been updated accordingly : Auto-refresh function not triggered in Mashup with Master, Contained Mashup or Mashup displayed as popup in Thingworx.

    S
    SO_96993701-VisitorAuthor
    1-Visitor
    March 10, 2021

    Hi @c_lowy ,

     

    Thanks for the update. 

     

    Kind Regards

    SO

    S
    slangleyCommunity Manager
    Community Manager
    June 4, 2021

    Hi @SO_9699370

     

    ThingWorx 9.1.3 was released last week.  Please let us know if your issue was resolved with this release and mark the appropriate post as the Accepted Solution.

     

    Regards.

     

    -Sharon

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