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R
rporter1-Visitor
1-Visitor
November 17, 2020
Question

Remote Session Text box

  • November 17, 2020
  • 1 reply
  • 1011 views

In Axeda ACA client there was a text box that allowed the users to input the reason for the remote session. When ThingWorx Remote Access Client there is no such box. Is there a way to add it so that this information is captured when a user opens a remote session in ThingWorx?

 

1 reply

S
slangleyCommunity Manager
Support
November 20, 2020

Hi @rporter.

 

Are you initiating the session via a mashup and using the remote access widget?  If so, you could add a textbox for capturing the information.

 

Please provide more information and we'll try to assist.

 

Regards.

 

--Sharon

S
slangleyCommunity Manager
Support
November 30, 2020

Hi @rporter.

 

Was my previous response helpful in finding a solution?  If so, please mark it as the Accepted Solution for the benefit of others with the same question.

 

If you still need assistance, please provide more details.

 

Regards.

 

--Sharon

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