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AS_131752944-Participant
4-Participant
April 30, 2025
Solved

Reset or recover administrator account password in Thingworx

Hello,

 

I am not able to login to Thingworx composer as it is saying password incorrect. Is there a way i can recover the password or change the Administrator account password?

 

Thanks

bchaudhary_448008Answer
5-Regular Member
April 30, 2025

Hi @AS_13175294 

 

Yes! ThingWorx Administrator password can be reset by using the following article:

https://www.ptc.com/en/support/article/CS311527?source=search

 

Also pls refer to the similar community post for reported issue:

https://community.ptc.com/t5/ThingWorx-Developers/User-Administrator-password/m-p/815356#M59346

https://community.ptc.com/t5/ThingWorx-Developers/Administrators/m-p/736747#M53062

 

Kindly open a case to seek the technical support if the issue is still present.

 

Regards,

Bhawna

 

 

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1 reply

bchaudhary_4480085-Regular MemberAnswer
5-Regular Member
April 30, 2025

Hi @AS_13175294 

 

Yes! ThingWorx Administrator password can be reset by using the following article:

https://www.ptc.com/en/support/article/CS311527?source=search

 

Also pls refer to the similar community post for reported issue:

https://community.ptc.com/t5/ThingWorx-Developers/User-Administrator-password/m-p/815356#M59346

https://community.ptc.com/t5/ThingWorx-Developers/Administrators/m-p/736747#M53062

 

Kindly open a case to seek the technical support if the issue is still present.

 

Regards,

Bhawna

 

 

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