Skip to main content
YY_144093691-Visitor
1-Visitor
November 20, 2025
Solved

Resources["ContentLoaderFunctions"].PostJSON

Resources["ContentLoaderFunctions"].PostJSON调用大模型接口，短回复没有问题，长回复报以下错：javascript service. Message ::Read timed out。请问是不是系统又限制？在哪里可以更改配置？

Rocko
RockoAnswer
19-Tanzanite
November 24, 2025

Two timeouts need to be checked.

1) PostJSON functions has a timeout parameter with a default of 60 seconds

2) ScriptTimeout in platform-settings.properties: https://support.ptc.com/help/thingworx/platform/r10.0/en/#page/ThingWorx/Help/Installation/Installation/platform_settings_json_configuration_details.html

 

View in thread

3 replies

Rocko
Rocko19-TanzaniteAnswer
19-Tanzanite
November 24, 2025

Two timeouts need to be checked.

1) PostJSON functions has a timeout parameter with a default of 60 seconds

2) ScriptTimeout in platform-settings.properties: https://support.ptc.com/help/thingworx/platform/r10.0/en/#page/ThingWorx/Help/Installation/Installation/platform_settings_json_configuration_details.html

 

Translate
    CharlesJiCommunity Manager
    Support
    November 25, 2025

    Hi @YY_14409369,

    It appears that there is a reply that answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

    In the event that this response did not answer your question, please post your current status so that we can continue to support.

    Thanks for using the PTC Community!

    Regards,


    Charles

    Translate
    Constantine18-Opal
    18-Opal
    November 27, 2025

    Another possible reason, in addition to what @Rocko wrote -- servers are often behind firewalls that filter outgoing traffic. Check if you can access that URL from your server without ThingWorx.

     

    / Constantine

    Translate
    Terms & ConditionsAccessibility statement