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SF_100066003-Newcomer
3-Newcomer
January 2, 2025
Question

Risks of Deactivating DPM License?

  • January 2, 2025
  • 3 replies
  • 858 views

I have a customer who wants to discontinue their use of DPM, but wants to keep their ThingWorx base license to support a different custom application.  The custom application and DPM are on the same instance of ThingWorx.  Is there a best practice to remove or deactivate the DPM entities and/or extensions?  Is there any risk to the custom application that we should be aware of while deactivating DPM?

3 replies

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wcui16-Pearl
16-Pearl
January 7, 2025

hi @SF_10006600 

what is the version of your DPM and ThingWorx server?

Do you have any extended modules imported into DPM and is there any customizaion on this DPM?

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Ivens12-Amethyst
12-Amethyst
January 8, 2025

Hi @SF_10006600 , there is no guide to remove DPM and its extensions from your ThingWorx platform. DPM creates several objects on your platform to represent digitally your production line and it will be really hard to remove all these objects and then then remove the DPM extensions.
Your best alternative it's to install a new ThingWorx server and migrate only the custom application to this new server.

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wcui16-Pearl
16-Pearl
January 8, 2025

Hi @SF_10006600,

It appears that someone answered your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,
Wcui

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