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1-Visitor
Jan 13, 2022 6:23 AM UTC
Solved

RSM extension

SCM extension download how can i download RSM And SCMextension ?

 

 

getting this error while installing SCM

 

Could not find extension (TWX_Converge_Core_ExtensionPackage:0.0.0) depended upon by TWX_Converge_RSM_Core_ExtensionPackage:9.2.0

5-Regular Member
Jan 14, 2022 12:26 PM UTC

Hello @PT_10116336 ,

 

The Converge Core extension is part of ThingWorx Utility core extension. When you download Utility Core Extension, there will be multiple folders inside it which you have to import. For Ex: utl-core, utl-styles, ut-connector-utl.

bchaudhary_0-1642163072588.png

Pls check the attached snippet of Metadata.xml of util core.

 

Revert back if you still face any issues.

 

Regards

Bhawna

5 replies

5-Regular Member
Jan 13, 2022 7:14 AM UTC

Hello @VS_10112707 , 

 

There will be multiple folders under utilities SCM extension so  you need to import them in specific order (eg SCM, RSM core etc). The error you are getting shows that you need to import RSM extension packages before SCM. so please import RSM core and RSM file transfer and than install SCM package.

 

Please feel free to revert in case you still face any issues.

 

Thanks

Bhawna

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1-Visitor
Jan 13, 2022 8:44 AM UTC

where i can find RSM extension ? can you share link if possible

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5-Regular Member
Jan 13, 2022 12:23 PM UTC

Hello @VS_10112707 , 

 

Firstly download from the support portal : https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWX

SCM.png

and then after downloading the SCM from this portal you can find RSM extension. check the below given screenshot:

SCM folder.png

Download in the same order as they have mentioned.

 

P.S. First you need to import the ThingWorx Utlities Core and thn SCM.

 

Regards

Bhawna

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