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A
AV_1086747610-Marble
10-Marble
April 1, 2025
Solved

Scrollbar issue on pctsgrid, scroll bar starts randomly moving up and down while scrolling.

  • April 1, 2025
  • 2 replies
  • 916 views

I am using a ptcsgrid in one of my mashups and i am currently facing an issue where when the user tried to scroll through the grid the vertical scrollbar start jumping up and down like it's glitching, unable to identify the rootcause for this problem. This issue generally happens when the screen is re-sized (tab dimensions are changes or zoom level increased to more that 100%.

Using ThingWorx 9.4.3-b523

Best answer by rogerjn

Ah, that old bug. It is because you are using Firefox. Unfortunately the grid behaves strangely with Firefox browser.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
April 1, 2025

Please specify which version of the program you are using.

A
AV_1086747610-MarbleAuthor
10-Marble
April 1, 2025

the version which i am using is  ThingWorx 9.4.3-b523

    S
    slangleyCommunity Manager
    Community Manager
    April 30, 2025

    Hi @AV_10867476 

     

    Have you tested this under multiple browsers?  If the problem is persistent across multiple browsers, can you provide further details of the issue and possibly your entities so we can try to recreate it?

     

    Regards.

     

    --Sharon

    R
    rogerjn14-AlexandriteAnswer
    14-Alexandrite
    May 2, 2025

    Ah, that old bug. It is because you are using Firefox. Unfortunately the grid behaves strangely with Firefox browser.

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