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AG_110312284-Participant
4-Participant
Oct 14, 2024 10:30 AM UTC
Question

Session timeout should redirect to Single Sign On page (SSO) on initial load

Hi Team ,

 

At the time of session time out we want that it will redirect to SSO page not on the popup which is asking for username and password .can you please guide to solve this problem ..

Catalina_0-1728901957416.png

 

7 replies

Catalina
CatalinaCommunity Manager
Community Moderator
Oct 15, 2024 11:08 AM UTC

Hi @AG_11031228,

Thank you for your question!

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. 

 

Best regards,

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Catalina | PTC Community Moderator
AG_110312284-ParticipantAuthor
4-Participant
Oct 21, 2024 10:55 AM UTC

Hi Team this code is not working i took on example https://community.ptc.com/t5/ThingWorx-Developers/Redirection-on-session-timeout/m-p/522515

 

but while running getting error Authenticator threw an exception while invoking matchesAuthRequest(...), authenticatorName=SSORELOGINAuthenticatorExtension, exception=null 

 

 

Any help highly appriciated

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AG_110312284-ParticipantAuthor
4-Participant
Oct 22, 2024 9:15 AM UTC

Can any one respond

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PEHOWE17-Peridot
17-Peridot
Oct 15, 2024 12:10 PM UTC

@AG_11031228 ,

Have you reviewed the Article - CS303274 - After a session expires the user is not redirect to the Single Sign-On (SSO) page in ThingWorx Platform 

 

Related Article - CS289202 - Error "400 - Invalid redirect_uri" is displayed when validating credentials with SSO configuration in Thingworx Navigate

 

If these articles do not assist please post an update

 

pehowe

 

 

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AG_110312284-ParticipantAuthor
4-Participant
Oct 21, 2024 10:55 AM UTC

Hi Team this code is not working i took on example https://community.ptc.com/t5/ThingWorx-Developers/Redirection-on-session-timeout/m-p/522515

 

but while running getting error Authenticator threw an exception while invoking matchesAuthRequest(...), authenticatorName=SSORELOGINAuthenticatorExtension, exception=null 

 

 

Any help highly appreciated

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