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1-Visitor
October 22, 2018
Question

Stream data Import/Export issue

  • October 22, 2018
  • 1 reply
  • 1847 views

Hi Folks,

 

We have huge amount of data in streams, when we export all data from streams Thingworx instance gets down.

is there any other way to take entire backup.

 

Thanks.

1 reply

20-Turquoise
October 22, 2018

What is your backend database? How do you perform the export?

asasane1-VisitorAuthor
1-Visitor
October 23, 2018

We use PostgreSQL for the backend.
Data export is done manually and we perform below steps :
1. Go to Import/Export menu
2. In Export section, select "To file" option.
3. Select "Data" tab on that dialogue box.
4. On data tab, select collection "Streams".
5. Specify the "path".
5. click on Export button.

 

 

20-Turquoise
October 31, 2018

Please refer to this article for the steps on how to perform a database backup:

https://www.ptc.com/en/support/article?n=CS246598

 

Thank you for your time and patience!