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asasane1-Visitor
1-Visitor
Oct 22, 2018 9:50 AM UTC
Question

Stream data Import/Export issue

Hi Folks,

 

We have huge amount of data in streams, when we export all data from streams Thingworx instance gets down.

is there any other way to take entire backup.

 

Thanks.

4 replies

posipova20-Turquoise
20-Turquoise
Oct 22, 2018 7:37 PM UTC

What is your backend database? How do you perform the export?

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asasane1-VisitorAuthor
1-Visitor
Oct 23, 2018 5:33 AM UTC

We use PostgreSQL for the backend.
Data export is done manually and we perform below steps :
1. Go to Import/Export menu
2. In Export section, select "To file" option.
3. Select "Data" tab on that dialogue box.
4. On data tab, select collection "Streams".
5. Specify the "path".
5. click on Export button.

 

 

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posipova20-Turquoise
20-Turquoise
Oct 31, 2018 7:07 PM UTC

Please refer to this article for the steps on how to perform a database backup:

https://www.ptc.com/en/support/article?n=CS246598

 

Thank you for your time and patience!

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