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Sridhar_N1-Visitor
1-Visitor
November 6, 2025
Solved

Support postgresql version for Thingworx version 9.3.5

  • November 6, 2025
  • 2 replies
  • 303 views

Iam currently using the thingworx version  9.3.5,iam planning to upgrade the  postgresql version 15.x,where it will support or not ,if any other  postgresql version are available from 14.x to 15,

I check in Release advisor for thingworx version 9.3.5 will support till postgresql version 13.x,even though whethere it is possible to use any postgresql version 14 or 15 ?

 

Best answer by Rocko

You can try to use a newer PG version, but it is not supported. If it works, good for you, but if not, you can't create a ticket with PTC support. But then, with TWX 9.3 you are out of support anyway for almost a year now.  Why don't you upgrade ThingWorx in the same run, to a recent and supported version, like 10.0?

2 replies

Rocko
Rocko19-TanzaniteAnswer
19-Tanzanite
November 6, 2025

You can try to use a newer PG version, but it is not supported. If it works, good for you, but if not, you can't create a ticket with PTC support. But then, with TWX 9.3 you are out of support anyway for almost a year now.  Why don't you upgrade ThingWorx in the same run, to a recent and supported version, like 10.0?

S
slangleyCommunity Manager
Community Manager
November 13, 2025

Hi @Sridhar_N 

 

As Rocko stated, the PostgreSQL versions you mentioned are not supported for ThingWorx 9.3.5, and there is a likelihood that you will encounter issues if you attempt to go that route.  It is recommended that you upgrade ThingWorx not only for support compliance, but also because of the many security updates, bug fixes, and new features that have been introduced.

 

Is there something driving your desire to upgrade PostgreSQL for your TWX 9.3.5 instance?

 

Regards.

 

--Sharon

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