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TanmeyTWX17-Peridot
17-Peridot
July 8, 2020
Solved

Text Field widget not focusing

Hi Folks,

@PaiChung @slangley 

Text Field widget is not focusing for latest Chrome browser update.

It was running fine when used Chrome Version 79.0.3945.130. But recently I updated to chrome version 83.0.4103.116 and all the Textfield widgets have stopped focusing when user start typing into it.

Cursor "|" is not visible upon focus.

Can somebody please confirm whether its a bug in this particular Thingworx version? or there is any work around available.

*TextArea widget is working fine with latest version of  Chrome browser.

 

Note: I'm using ThingWorx 8.5.4-b222 

 

slangleyAnswer
Support
July 28, 2020

Hi @TanmeyTWX.

 

Unfortunately, browser updates often introduce issues that previously did not exist.  PTC strives to address these issues in future releases of the product once we become aware of them, and it is my understanding that this issue is already targeted for a future release.

 

As a workaround, you can try using CSS:

 

ptcs-textfield:focus-within::part(hint-text) {
display: none;
}

 

Regards.

 

 

--Sharon

 

 

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4 replies

PaiChung22-Sapphire I
22-Sapphire I
July 9, 2020

This probably would need a support ticket.

have you tried at least a full reload of the mashup (crtl+F5 or clear browser cache)

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TanmeyTWX17-PeridotAuthor
17-Peridot
July 9, 2020

Yes Pai, I tried full reload and cache reset as well but no luck.

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slangleyCommunity ManagerAnswer
Support
July 28, 2020

Hi @TanmeyTWX.

 

Unfortunately, browser updates often introduce issues that previously did not exist.  PTC strives to address these issues in future releases of the product once we become aware of them, and it is my understanding that this issue is already targeted for a future release.

 

As a workaround, you can try using CSS:

 

ptcs-textfield:focus-within::part(hint-text) {
display: none;
}

 

Regards.

 

 

--Sharon

 

 

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    slangleyCommunity Manager
    Support
    August 6, 2020

    Hi @TanmeyTWX.

     

    If you feel that one of the previous responses answered your question, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

     

    Thank you for your participation in our community!

     

    Regards.

     

    --Sharon

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