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sankararaman1-Visitor
1-Visitor
May 3, 2021
Question

The alert timestamp in one day future date

  • May 3, 2021
  • 2 replies
  • 829 views

We have given the query Alert Summary service from Alert Functions to a table. The alert getting displayed has the timestamp as future date i.e., one day higher that the current date.

sankararaman_0-1620019588062.png

2 replies

M
mgoel5-Regular Member
5-Regular Member
May 3, 2021

@sankararaman  Thanks for reaching out to us on PTC community.

 

Could you please confirm what is the time zone of your server here. Alert generally take time stamp of server depending on when they are triggering.

 

For EX: you can this community post for clarification. https://community.ptc.com/t5/ThingWorx-Developers/Alert-TimeStamp-uses-system-time-not-timestamp-of-Property-value/m-p/699969

 

Regards,

Mohit

S
slangleyCommunity Manager
Support
May 12, 2021

Hi @sankararaman.

 

If the previous post allowed you to solve your issue, please mark it as the Accepted Solution for the benefit of others with the same problem.

 

Regards.

 

--Sharon

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