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17-Peridot
April 1, 2019
Solved

The header of tree grid doesn't display correctly

  • April 1, 2019
  • 7 replies
  • 4511 views

Hi, 

 

The header of the tree grid doesn't display correctly after the page get loaded .  Only after triggering data binding ,for example, by click a certain , then the header can display well .

 

Version: ThingWorx 8.4,  grid-advanced-4.2.0.

 

Regards,

Sean 

Best answer by AnnaAn

Hi Sean,

As we discussed, currently this issue was tracked by case in our Salesforce. We have requested Jira for the issue and as confirmed with R&D that this behavior is by design. For Advanced Grid use Grid instead to show header when no data is loaded. For Tree Grid currently there is no replacement widget.

Please understand and set this as solution to close this issue.

 

Thanks for your understanding!

 

Br,

Anna

7 replies

5-Regular Member
April 1, 2019

The service which is getting data for grid is being called on mashup load ? To see data on the grid on the page load you need to call the service on mashup load event .

 

 

Thanks ,

Mukul Narang 

seanccc17-PeridotAuthor
17-Peridot
April 1, 2019

Hi @mnarang ,

 

The problem is the header , not the data inside the tree grid.  I bind the DataShape to the tree grid , the header display correctly in the design time , but doesn't display in runtime untill the service get the data.   

 

Regards,

Sean

 

 

5-Regular Member
April 3, 2019

It's a bit confusing ,generally we bind infotable data (coming from a service) to the grid which holds header and data both .And in design as well as in run time it display both without any issue .But as you said you mapped a data shape to the grid which displayed header in design time and then in run time it does not display until the data come from service .How exactly you have mapped the infotable data to the grid ?