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cgoma1-Visitor
1-Visitor
September 12, 2019
Solved

Thing created using "DataMicroserver" thingworx analytic template is showing as disconnected

  • September 12, 2019
  • 1 reply
  • 1382 views

I have created a thing with base template as "DataMicroserver". I have created some services which using services defined in "DataMicroserver" template. The thing which I had created is showing as "Disconnected" in thingworx. Also I had check the value of "isConnected" property is also showing as "False". When I am running service using postman, getting response as "Thing is not connected"thing_disconnected_error.PNGthing_disconnected.PNG 

 

Please let me know if you have any idea about this.

 

Best answer by nsampat

@cgoma ,

 

When ThingWorx Analytics Server (TWA) establishes a connection to ThingWorx Platform Server (TWX), it uploads 9-10 Things, which are used to communicate with TWA. There is no need to recreate the Things using the ThingTemplates, as they already exist for application use.

 

To use TWA on a service level, instead of the Extension Mashup, you need to use these services directly.

 

Here is a screenshot of the Things you can access:

 

TWA_things.PNG

 

The names may differ slightly for you, but the general format is <twa_server_name>-AnalyticsServer-<service>Thing

 

We do not have any tutorials on how to use these Things, as we encourage our users to use the Extension Mashup for their work.

 

Please let me know if you have any additional questions.

 

Regards,

 

Neel

1 reply

N
nsampat17-Peridot
17-Peridot
September 12, 2019

@cgoma ,

 

Thank you for posting to the PTC Community.

 

Just for clarification purposes, can you provide what you are trying to accomplish here?

 

Also, what version of ThingWorx Platform Server and ThingWorx Analytics Server are you using?

 

The Datamicroserver template exists as part of a deployment of ThingWorx Analytics Server, this is automatically created by TWA when it starts. There is no need to configure anything, and should not be used to create a new Thing.

 

Do you have a ThingWorx Analytics Server connected to your ThingWorx Platform Server?

 

Regards,

 

Neel

C
cgoma1-VisitorAuthor
1-Visitor
September 13, 2019

Hi Neel,

Thanks for your reply.

I am trying to use the services defined in this template.

If I am not suppose to use these template then please let me know how I can use the services defined for these templates. I read some where in the thingworx documentation that in order to use the services defined in these templates, the templates must be implemented as Things within the thingworx platform.

Please let me know if I am somthing missing here.

 

We are using version 8.4 for both thingworx platform and analytics server.

The thingWorx Analytics Server is connected to ThingWorx Platform Server .

 

 

N
nsampat17-PeridotAnswer
17-Peridot
September 13, 2019

@cgoma ,

 

When ThingWorx Analytics Server (TWA) establishes a connection to ThingWorx Platform Server (TWX), it uploads 9-10 Things, which are used to communicate with TWA. There is no need to recreate the Things using the ThingTemplates, as they already exist for application use.

 

To use TWA on a service level, instead of the Extension Mashup, you need to use these services directly.

 

Here is a screenshot of the Things you can access:

 

TWA_things.PNG

 

The names may differ slightly for you, but the general format is <twa_server_name>-AnalyticsServer-<service>Thing

 

We do not have any tutorials on how to use these Things, as we encourage our users to use the Extension Mashup for their work.

 

Please let me know if you have any additional questions.

 

Regards,

 

Neel

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