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LeslieKuo_29255113-Aquamarine
13-Aquamarine
Aug 27, 2018 3:16 PM UTC
Solved

ThingPredictor in 8.3 error

Hi 

 

I want to use Analytics Manager in ThingWorx 8.3 version. 

I try to publish a Model in Analytics Builder, but didn't work. 

Then message show "Unable to find an Analytics Server Provider configured in Analytics Manager"

Could you please help this issue? 

 

Thanks

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JohanStrydomAnswer
1-Visitor
Sep 25, 2018 1:26 PM UTC

Hi Neel

 

I created two new servers with the latest version of the platform (8.3.2) as well as analytics (8.3.1) and it is now available.

 

Johan

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6 replies

nsampat17-Peridot
17-Peridot
Aug 27, 2018 3:32 PM UTC

Hello,

 

Thank you for posting to the PTC Community.

 

Have you reviewed the deployment guide and HelpCenter instructions for ThingPredictor?

 

You can find the HelpCenter - How ThingPredictor Works here

 

Also, you have the option of using the TW.AnalysisServices.AnalyticsServer.AnalyticsServerConnector native to Analytics Manager, instead of using the Standalone MicroServices.

 

Documentation around how to accomplish this can be found here.

 

Regards,

 

Neel

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JohanStrydom1-Visitor
1-Visitor
Sep 18, 2018 7:29 AM UTC

I don't have the "TW.AnalysisServices.AnalyticsServer.AnalyticsServerConnector" as an available provider.  I have installed the 8.3.0 as well as the 8.3.1 Analytics Extensions and it is still not available.

 

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nsampat17-Peridot
17-Peridot
Sep 25, 2018 1:20 PM UTC

Hello,

 

Did you download the installation sources from support.ptc.com? If so, when did you download the extensions?

 

What operating system are you using for your deployment?

 

Regards,

 

Neel

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