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Bach1-Visitor
1-Visitor
March 8, 2018
Solved

ThingWatcher INITIALIZATION-FAILED

  • March 8, 2018
  • 1 reply
  • 5003 views

I am trying to set up the ThingWatcher on Ubuntu16. I keep getting the stage: "INITIALIZATION-FAILED".

I have tried the solutions on other similar topics but none of them work.

Best answer by cmorfin

Hi

 

Seems your error is the one described at https://www.ptc.com/en/support/article?n=CS270006 .

You can possibly apply the resolution that match your version

 

Hope this helps

Kind regards

Christophe

1 reply

J
jgreiner13-Aquamarine
13-Aquamarine
March 8, 2018

Hi,

 

I have some questions to help me better understand the issue:

 

  1. What version or ThingWatcher are you using?
  2. What version of ThingWorx are you using?
  3. Are there any errors in your log files that you could send?

Thanks,

 

John

B
Bach1-VisitorAuthor
1-Visitor
March 8, 2018

Hi,

 

1. My Thing watcher version is 2.0.5 for training server and 2.0.3 for result server.

2. I am using TWx 8.2.1-b140.

 

I am following the Thing watcher guide on the developer portal. I actually solved my original issue by deleting the "rampValue" attribute and recreate a new one. Now i get a new problem where the training end with a "FAILED" result with 2 error in the application log.

 

Bach

J
jgreiner13-Aquamarine
13-Aquamarine
March 8, 2018

Hi Bach,

 

1 other question, does it ever reach any of the other phases while it is running, like monitoring or calibrating or does it just say initialization-failed?

 

Thanks,

 

John

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