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S
Sathishkumar_C17-Peridot
17-Peridot
May 11, 2018
Solved

Thingworx 8.1 - Not starting

  • May 11, 2018
  • 1 reply
  • 6028 views

Hi,

I having Thingworx 8.1 with H2 Persistence Provider. While try to launch TWX, Tomcat itself not loading. In Application log, i am getting an info like "HA mode not enabled. Initializing and starting in standalone mode." . 

How can i resolve this?

Best answer by Sathishkumar_C

Thanks for your response.

I think this issue was related with DB. I just replaced the H2Backup file. Now it is working fine. 

Once again thanks for your kind reply.

1 reply

H
hchanana16-Pearl
16-Pearl
May 14, 2018

Hi @Sathishkumar_C,

 

This is not the error, it is only INFO which is not the actual cause of ThingWorx not starting.

Please check the application logs and check for errors which is causing the issue.

 

Also make sure you have proper license file installed, all the tomcat configurations (java options) are correct and compatible software - JDK/Tomcat are installed on your machine.

 

If still you are unable to resolve the issue, please share the application logs.

We will have a look on that to find the cause.

 

 

Thanks,

Himanshu

S
Sathishkumar_C17-PeridotAuthor
17-Peridot
May 14, 2018

Please find attached Tomcat log file

S
SaranKarthick1-Visitor
1-Visitor
May 14, 2018

Hi Sathish,

 

Please do check the if the JavaOptions in the Java tab of the Configure Tomcat is correct. 

For example :  "-Djava.library.path=C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\Thingworx\WEB-INF\extensions", check if this path exist in your system. This might also be a reason for the tomcat not being able to start.

 

Regards

Saran

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