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ManikandanN1-Visitor
1-Visitor
November 19, 2018
Solved

Thingworx 8.3 trial installation fails due to SSL Error

  • November 19, 2018
  • 1 reply
  • 1922 views

Hello, 

Sorry to create a new thread for this error. I checked the previous threads available for the 8.3 installation fails and it didn't show a solution for my error. I get the following error during installation of ThingWorx Trial 8.3

"Problem running post-install  step. Installation may not complete correctly. Error running.\\check-http-response --username "Administrator" --password **** --hostname "localhost" --hostport "8080" --useSSL=0: 1"

 

Solution for this would be highly helpful. Thanks in advance.

Attached the log for reference.

Best answer by CRArko

Hello.

 

Looking through the log provided I wonder if the actual source of error is this:

 

The JAVA_HOME environment variable is not defined correctly
This environment variable is needed to run this program
NB: JAVA_HOME should point to a JDK not a JRE

 

You should check the value of that environment variable and be sure it is set correctly.

 

Thanks,

 

-- Craig A.

1 reply

C
CRArko5-Regular MemberAnswer
5-Regular Member
November 21, 2018

Hello.

 

Looking through the log provided I wonder if the actual source of error is this:

 

The JAVA_HOME environment variable is not defined correctly
This environment variable is needed to run this program
NB: JAVA_HOME should point to a JDK not a JRE

 

You should check the value of that environment variable and be sure it is set correctly.

 

Thanks,

 

-- Craig A.

    M
    ManikandanN1-VisitorAuthor
    1-Visitor
    November 22, 2018

    Hello Craig,

     

    Thanks for the solution. It solved my issue. I was misled with the installation video which showed that the environment variable should be directed to a JRE.

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