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K
KN_995468414-Alexandrite
14-Alexandrite
June 3, 2021
Question

Thingworx 8.4 installation

  • June 3, 2021
  • 2 replies
  • 1190 views

Unable to fetch License file after completing installation process.Please help me on this!

2 replies

S
slangleyCommunity Manager
Support
June 3, 2021

Hi @KN_9954684.

 

What is happening when you try to fetch the license?  What method are you using:  Connected or Disconnected? 

 

This article may help.

 

Regards.

 

--Sharon

K
KN_995468414-AlexandriteAuthor
14-Alexandrite
June 4, 2021

Disconnected Installation

 

ThingworxStorage folder is getting created but license file is not getting generated inside ThingworxPlatform folder

P
posipova20-Turquoise
20-Turquoise
June 8, 2021

Please note per out Product Release Calendar http://support.ptc.com/cs/product_calendar/PTC_Product_Calendar.htm#RANGE!A558

ThingWorx 8.4 is not supported as of January this year.

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