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Clement_D10-Marble
10-Marble
July 23, 2019
Solved

[Thingworx 8.4] Localhost tomcat error

  • July 23, 2019
  • 26 replies
  • 8836 views

Hello,
I have a local server since 2 two months and today it stopped working.
My tomcat is not able to start again the server. I try with to launch it with windows service but i have an error and when I look to the log, i have this :

 

[2019-07-23 17:56:24] [info] [12912] Commons Daemon procrun (1.0.15.0 64-bit) started
[2019-07-23 17:56:24] [info] [12912] Running 'ThingWorx-Foundation' Service...
[2019-07-23 17:56:24] [info] [15036] Starting service...
[2019-07-23 17:56:25] [error] [15036] Failed creating java C:\PROGRA~1\Java\JRE18~1.0_2\bin\server\jvm.dll
[2019-07-23 17:56:25] [error] [15036] Le chemin d’accès spécifié est introuvable. //chemin = path in french
[2019-07-23 17:56:25] [error] [15036] ServiceStart returned 1
[2019-07-23 17:56:25] [error] [15036] Le chemin d’accès spécifié est introuvable.
[2019-07-23 17:56:25] [info] [12912] Run service finished.
[2019-07-23 17:56:25] [info] [12912] Commons Daemon procrun finished

Is there a way to uninstall my trial thingworx without losing all my server content ? In order to reinstall it later ?
Or is there a way to to change the path. I am new to thingworx server so I don't know what is the right way to troubleshoot this.

Thanks in advance !

Best answer by Clement_D

Thanks you all for helping me 🙂

Finally I have uninstalled thingworx and re-install, so it is now working.

 

However I was wondering where was save the thing and mashup created ?

26 replies

P
PaiChung22-Sapphire I
22-Sapphire I
July 23, 2019

Did Java perhaps get upgraded recently?

See if that path is still existing or not, else go into your environment variables and define the new path.

(or define the new Java home in Linux)

 

As far as 'not losing things on the server' do you mean  your Thingworx development?

if you have no backups, you could back up the actual database content and restore that.

    C
    Clement_D10-MarbleAuthor
    10-Marble
    July 23, 2019

     

    photo_environ_scan.JPGYes, you are right. It was upgrade yesterday but I didn't make the link between the two event due to the delay.

    I add the path like you said but I still have the error did I miss something. I add the path on the environnement system. Path highlight on the capture.

    Thanks for your help

    C
    Clement_D10-MarbleAuthor
    10-Marble
    July 24, 2019

    I made some research and I found that on the setenv.bat the path are write.
    So I check if something was wrong but it seems okay, the jre_home is link to my latest java version.
    Does someone know why there are ~ are the path name ? Is this some kind of abreviation ?
    Is there an another files that I should check for tomcat ?
    I used to have two tomcat but i uninstalled the second which wasn't link to thingwork and was more recent.

    setenv_files.JPG

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