Thingworx 8.4 not started in my local tomcat

Forum|Forum|6 years ago
November 4, 2019
3 replies
1839 views

1. i'm using Amazon -Virtual Desktop system -Windows 10 , i doesn't have admin rights of my Virtual Desktop system and installed the JDK 1.8 -64 but and Tomcat 9 and Postgresql 9.6 .

2. ThinkworxPlatform and ThingworxStorage folder given full right of read and write

3. Deployed Thingworx war into Tomcat .

4. While startup the Tomcat facing the below error .

5. ThingworxStorage folder inside LOGS folder not created any logs.

Please kindly help to resolve my issues ASAP, Thanks in Advance.

NOTE: i followed below thread solution but not worked out me.

https://www.ptc.com/en/support/article?n=CS305796&language=en&posno=1&q=Caused%20by%3A%20java.lang.RuntimeException%3A%20Failed%20to%20create%20SecurityManager%2C%20Failed%20to%20load%20SecretProvider&source=search

ERROR DETAILS:

03-Nov-2019 18:44:54.329 SEVERE [main] org.apache.catalina.core.StandardContext.filterStart Exception starting filter [HAAuthenticationFilter]
javax.servlet.ServletException: com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
at com.thingworx.security.authentication.HAAuthenticationFilter.init(HAAuthenticationFilter.java:49)
at org.apache.catalina.core.ApplicationFilterConfig.initFilter(ApplicationFilterConfig.java:270)
at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:251)
at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:102)
at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4533)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5172)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:978)
at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1849)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:112)
at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:773)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:427)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:134)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:344)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:475)
Caused by: com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:1682)
at com.thingworx.security.authentication.HAAuthenticationFilter.init(HAAuthenticationFilter.java:36)
... 44 more
Caused by: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:65)
at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:1057)
at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:1673)
... 45 more
03-Nov-2019 18:44:54.682 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStop Exception sending context destroyed event to listener instance of class [com.thingworx.system.ThingWorxBootstrapper]
java.lang.NullPointerException
at com.thingworx.system.ThingWorxBootstrapper.contextDestroyed(ThingWorxBootstrapper.java:311)
at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4732)
at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5396)
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:978)
at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1849)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:112)
at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:773)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:427)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
at java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:134)
at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:344)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:475)
03-Nov-2019 18:44:56.259 INFO [main] org.apache.catalina.core.ApplicationContext.log ContextListener: contextInitialized()
03-Nov-2019 18:44:56.260 INFO [main] org.apache.catalina.core.ApplicationContext.log SessionListener: contextInitialized()
03-Nov-2019 18:44:56.262 INFO [main] org.apache.catalina.core.ApplicationContext.log ContextListener: attributeAdded('StockTicker', 'async.Stockticker@6536f06c')
03-Nov-2019 18:45:00.938 INFO [Thread-4] org.apache.catalina.core.ApplicationContext.log SessionListener: contextDestroyed()
03-Nov-2019 18:45:00.938 INFO [Thread-4] org.apache.catalina.core.ApplicationContext.log ContextListener: contextDestroyed()
03-Nov-2019 18:46:05.598 INFO [main] org.apache.catalina.core.ApplicationContext.log No Spring WebApplicationInitializer types detected on classpath

slangley

Support

Hi @karthik24.

You said you don't have Admin rights, correct? If so, did you run into any issues installing Java, PostgreSQL, and Tomcat? Where did you create the \ThingworxStorage and \ThingworxPlatform folders?

Regards.

--Sharon

karthik24

Author

1-Visitor

Thanks lot taking time to reply, yes, i doesn't have admin rights and able created ThingworxStorage and \ThingworxPlatform folders and no issues for while install the Java,tomcat,PostgreSQL.

posipova

20-Turquoise

Seems like it either cannot find ThingworxPlatform folder or the tomcat used doesn't have sufficient permissions (more likely). Make sure your tomcat user is granted full access to:
C:\ThingworxBackupStorage
C:\ThingworxPlatform
C:\ThingworxPostgresqlStorage (or MSSQL)
C:\ThingworxStorage
C:\Program Files\Apache Software Foundation\Tomcat 9
Ensure the same user is to be used to start tomcat in system services.

slangley

Support

Hi @karthik24.

Please let us know if you have resolved your issue. If you are still struggling, it's recommended that someone with Administrator rights perform the installation.

Regards.

--Sharon

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