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A
aofurkan1-Visitor
1-Visitor
December 4, 2019
Question

ThingWorx 8.5 customized Extensions aren't working

  • December 4, 2019
  • 2 replies
  • 1390 views

we have a set of customized Thingworx extensions that we wrote before, they are working fine in previous thingworx versions, but when we started  importing them into Thingworx 8.5.0-b12 we encountred very strange errors, for one extension there is no problem, but when we install the second one we have this error at run time and mashup design in the composer, could you advise us how we can fix this problem, because we have to transfer to the new Thingworx version and we can't if our widgets aren't working there. 

aofurkan_0-1575467524100.png

 

2 replies

T
tswett14-Alexandrite
14-Alexandrite
January 2, 2020

Hi @aofurkan , this should probably be moved to the community forums or a PTC Tech Support Ticket? 
@Jaime_Lee 

@GrahamBirch 

G
GrahamBirch5-Regular Member
5-Regular Member
January 6, 2020

Hi @aofurkan

    I'm sorry to hear that you are having problems with your extensions in Navigate 8.5. Tim is correct that the best course of action is to open a Tech Support ticket so that your case can be handled properly.

 

Best Regards,

Graham

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