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1-Visitor
May 20, 2021
Solved

Thingworx 9.1 Installation Failing in Fedora 34

  • May 20, 2021
  • 1 reply
  • 2211 views

I am trying to install Thingworx 9.1 Foundation Installer with Postgresql on Fedora 34. It is failing at 96% every time. Kindly guide

 

Error in bitlocker log as below

ThingWorx Foundation for PostgreSQL Installation in Progress...
Executing cinc-client
Error running cinc-client -z --config "/opt/ThingWorxFoundation/installer/foundation/knife.rb" -j "/opt/ThingWorxFoundation/installer/foundation.json" -L "/opt/ThingWorxFoundation/installer/logs/foundation-20210520121052.log": child process exited abnormally
[12:10:59] ThingWorx Foundation for PostgreSQL: rc=1
[12:10:59] foundation Installation Failed
[12:10:59] Step install via chef script failed :: 1
[12:10:59] Abort Foundation component
[12:10:59] - CCIF Services functions: stop ThingWorx-Foundation
Setting variable service_pid from systemctl
Error running systemctl status "ThingWorx-Foundation" | grep "Main PID": Unit ThingWorx-Foundation.service could not be found.
[12:11:00] stop ThingWorx-Foundation ...

 

Also attached all log files. Kindly help.

 

1 reply

5-Regular Member
May 20, 2021

@VP_8674536 

 

Thanks for reaching out to us. can you check below article and let us know if this works.

https://www.ptc.com/en/support/article/CS329897

 

Regards,

Mohit

1-Visitor
May 20, 2021

JAVA and POSTGRESQL path are correct but still not installing. Tried all options. 😞

5-Regular Member
May 20, 2021

Fedora 34 may not been tested in TWX installation, it's not in system supported list.