Question
ThingWorx 9.3 - Timer Things and Schedulers Not Triggering in One Environment Only
We are facing an issue in our ThingWorx 9.3 Production environment where Timer Things and Schedulers are not executing, while the same configuration works correctly in other environments.
Environment
- ThingWorx Version: 9.3
- License: Valid until 2027
- Issue specific to production environment
Validation Performed
- Verified Timer Thing is enabled.
- Verified
runAsUseris set to Administrator. - Verified subscriptions are enabled.
- Compared Timer Thing XML/configuration between working (test) and non-working (production) environments; no significant differences found.
- Created a new test Timer Thing with a simple logging subscription; it did not trigger.
- Created a test Scheduler; it also did not execute.
- Restarted the ThingWorx server.
- Verified license status through Licensing Subsystem.