10-Marble

Solved

Thingworx 9.5 - SetPlatformSessionTimeout

Hi,

I had try to disable timeout session by enter 0 in value ..... ( SetPlatformSessionTimeout service in User Management Subsystem )

But now, I loose access in Composer and Runtime 😞

Who I can reset 30 minutes ?

10-Marble

I succeeded to restore default value by editing SQL database :

Go to your SQL database, edit table subsystem_model, select 'User Management' line in description ;

Edit JSON data in configurationTables field and restore 30.0 in timeout object

...."description":"Session Management Settings","rows":[{"userServiceSelfBypass":true,"restrictConcurrentUserSessions":false,"timeout":30.0}].....

AuthorAnswer

10-Marble

I succeeded to restore default value by editing SQL database :

Go to your SQL database, edit table subsystem_model, select 'User Management' line in description ;

Edit JSON data in configurationTables field and restore 30.0 in timeout object

...."description":"Session Management Settings","rows":[{"userServiceSelfBypass":true,"restrictConcurrentUserSessions":false,"timeout":30.0}].....

Translate

5-Regular Member

Hello @PRopars ,

Kindly mark your respose as solution for the benefit of other community users.

Thank you

Bhawna

Translate

2 replies