Skip to main content
10-Marble
January 4, 2024
Solved

Thingworx 9.5 - SetPlatformSessionTimeout

  • January 4, 2024
  • 1 reply
  • 960 views

Hi,

 

I had try to disable timeout session by enter 0 in value ..... ( SetPlatformSessionTimeout service in User Management Subsystem )

But  now, I loose access in Composer and Runtime  😞

 

Who I can reset 30 minutes ?

Best answer by PRopars

I succeeded to restore default value by editing SQL database :

Go to your SQL database, edit table subsystem_model, select 'User Management' line in description ;

Edit JSON data in configurationTables field and restore 30.0 in timeout object

 

 

...."description":"Session Management Settings","rows":[{"userServiceSelfBypass":true,"restrictConcurrentUserSessions":false,"timeout":30.0}].....

1 reply

PRopars10-MarbleAuthorAnswer
10-Marble
January 4, 2024

I succeeded to restore default value by editing SQL database :

Go to your SQL database, edit table subsystem_model, select 'User Management' line in description ;

Edit JSON data in configurationTables field and restore 30.0 in timeout object

 

 

...."description":"Session Management Settings","rows":[{"userServiceSelfBypass":true,"restrictConcurrentUserSessions":false,"timeout":30.0}].....

5-Regular Member
January 5, 2024

Hello @PRopars ,

 

Kindly mark your respose as solution for the benefit of other community users.

 

Thank you

Bhawna