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cxiao1-Visitor
1-Visitor
December 8, 2016
Question

Thingworx Analysitcs Builder52.1 dataconnection problem

After build Analytics 52.1 Vmware successfully,then finish Thingworx Analytics Extension and Upload Thing ,appear this problem ，does anyone have problem with this ?

3 replies

jgreiner13-Aquamarine
13-Aquamarine
December 8, 2016

Hi Joe,

To Solve this issue, you need to configure the user management subsystem variables.  Here is a link to the page in the user guide that details how to do this.

http://support.ptc.com/WCMS/files/171266/en/ThingWorx-Analytics-Extension-Installation-Guide-52.1.pdf#page=19

Let me know if this resolves the issue.

Thanks,

John

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cxiao1-VisitorAuthor
1-Visitor
December 9, 2016

Hi John,

Thanks for your reply,But I have already seen this guide. I am  step by step install and configuate the Extension follow this guide.Every step is smooth.so I don't understand why appear this problem in the end.The problem appear when I choose DATA,DATA in the Builder left navigation panel.

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nsampat17-Peridot
17-Peridot
December 12, 2016

Joe,

Can you confirm what version of the Builder Extension you are using?

Bet Regards,

Neel

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