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Deepak_Rahul1-Visitor
1-Visitor
August 3, 2019
Solved

Thingworx analytics server cannot import data

hey everyone,

                    I am working with thingworx analytics 8.3 and following the guide the data files csv and json is not importing i have attached the image if anyone knows assist to complete the guide 

 

 

 

Regards,

Deepak Rahul 

cmorfinAnswer
19-Tanzanite
August 5, 2019

Hi @Deepak_Rahul 

 

You may want to check https://www.ptc.com/en/support/article?n=CS285428 . This is pre-requisite that is often missed and lead to this behaviour, so that might very well be your case too.

 

Hope this helps

Kind regards

Christophe

 

 

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1 reply

cmorfin19-TanzaniteAnswer
19-Tanzanite
August 5, 2019

Hi @Deepak_Rahul 

 

You may want to check https://www.ptc.com/en/support/article?n=CS285428 . This is pre-requisite that is often missed and lead to this behaviour, so that might very well be your case too.

 

Hope this helps

Kind regards

Christophe

 

 

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