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vguevaraperez1-Visitor
1-Visitor
January 25, 2018
Question

ThingWorx Analytics Server failed to validate

  • January 25, 2018
  • 2 replies
  • 3378 views

I am an error to verify the ThingWorx Foundation connection.

I am running ThingWorx Analytics server on a windows 7 , 16GB and 8 cores, diferente than ThingWorx Foundation

I have installed the Docker Toolbox and make sure that I have a computer that has a HAV capable processor and if this feature (HAV setting) is enabled on the processor (from the BIOS).

I can ping my ThingWorx Core Foundation Server IP from my windows 7, but my browser can not access to my ThingWorx Core server with an 8080 port.

Kepware connection uses port 80. but when i Try to install using port 80 it fails too.  Launching the server:8080/Thingworx fails but when i use the hostIP:80/Thingworx redirects to the composer.

any ideas?

2 replies

V
vguevaraperez1-VisitorAuthor
1-Visitor
January 25, 2018

N
nsampat17-Peridot
17-Peridot
January 25, 2018

Valeria,

Thank you for posting to the ThingWorx Developer Community.

I see that you have an open case with Prakhar Shubham​, C13990634, addressing the same issue.

You can direct your questions to him if you have any additional concerns.

Regards,

Neel

P
pshubham5-Regular Member
5-Regular Member
January 30, 2018

Hi Valeria,

The issue is resolved, as you were using the expired app key. The installer was able to verify the ThingWorx Foundation, once the updated app key was used.

Thank you

Best Regards,
Prakhar Shubham

V
vguevaraperez1-VisitorAuthor
1-Visitor
February 1, 2018

I installed the server without error, after, nevertheless, when I was doing the validation as the Docker Installation Guide 8.1 mention, I couldn’t find the AnalyticsServer Thing I create in the installation in my composer. Does the installation work? Do I need to do something else?

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