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AL_107423198-Gravel
8-Gravel
September 2, 2024
Solved

ThingWorx Analytics Setup dataset

AL_10742319_0-1725258465930.png

my thingworx analytics tab can't load dataset

AL_10742319_1-1725258508307.png

 

Rocko
RockoAnswer
19-Tanzanite
September 2, 2024

In that case please create a ticket with PTC support, they can help with removing the invalid data.

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5 replies

Rocko
Rocko19-Tanzanite
19-Tanzanite
September 2, 2024

Have you look into the script error log as the message recommends? What does your data look like?

It appears the metadata does not match the data.

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AL_107423198-GravelAuthor
8-Gravel
September 2, 2024

this is error message
"Error executing service FlattenDatasetJobsAMS.Message: : Data Shape Does Not Match-Number of Fields Are Different-See Script Error Log for more details."

is possible to I reset or delete all dataset and create again

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Rocko
Rocko19-Tanzanite
19-Tanzanite
September 2, 2024

You can do that or just create a new one with a new name. Your other screenshot does not show any existing dataset, but it also looks like the screen was still loading.

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