Skip to main content
slucasTN10-Marble
10-Marble
Oct 15, 2024 6:56 PM UTC
Solved

Thingworx Dropdown widget cannot open list filter on mobile devices

When viewing a mashup, touching dropdown and then touching filter, the mobile device shows quickly the keyboard but closes suddenly, tested on 2 different devices and got the same result.

Error don't occurs when using mobile simulators or in the desktop, notebook browser.

Thingworx version: 9.3.0-b20

VladimirRosu_116627Answer
19-Tanzanite
Oct 16, 2024 7:58 AM UTC

Hi @slucasTN 

Which browsers did you use in the Mobile device and what was the version of the OS version you used there? I'm asking this because we guarantee compatibility only for certain software (browsers) and OS versions (Android or IOS).

In case you're using supported browsers and OS versions, you should open a support ticket for this issue, as I the mobile device usage is relatively small in the comunity.

View in thread

1 reply

VladimirRosu_11662719-TanzaniteAnswer
19-Tanzanite
Oct 16, 2024 7:58 AM UTC

Hi @slucasTN 

Which browsers did you use in the Mobile device and what was the version of the OS version you used there? I'm asking this because we guarantee compatibility only for certain software (browsers) and OS versions (Android or IOS).

In case you're using supported browsers and OS versions, you should open a support ticket for this issue, as I the mobile device usage is relatively small in the comunity.

Translate
    Terms & ConditionsAccessibility statement