Skip to main content
S
svisveswaraiya_2859881-Visitor
1-Visitor
October 8, 2021
Solved

thingworx foundation 9.2 HA Clustering

  • October 8, 2021
  • 1 reply
  • 2757 views

Hi,

Does ThingWorx Foundation 9.2 installed in windows support HA clustering? I see that in the help document (https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/ThingWorxHighAvailability/OverviewOfThingworxHighAvailability.html#wwID0EBQX5B) the architecture diagram has the TW Foundation supoprted but why does the release matrix say that the TW Foundation HA with windows is not supported?

svisveswaraiya_0-1633677034785.png

 

Thanks in Advance,

SV.

 

Best answer by slangley

Hi svisveswaraiya,

 

Please refer to this system requirements matrix for 9.2.  The information you need is in the section under Operating Systems.  ThingWorx supports RHEL 8.2, and Ubuntu 18.04 and 20.04.  There is a footnote advising that Windows is not supported.  Therefore, the operating systems supported for clustering are RHEL 8.2, Ubuntu 18.04, and Ubuntu 20.04.

 

Clustering is available for ThingWorx 9.1 and 9.2.

 

Regards.

 

--Sharon

1 reply

S
slangleyCommunity Manager
Community Manager
October 8, 2021

Hi @svisveswaraiya_285988.

 

The information you found is correct--Windows is not supported for clustering.  It's my understanding that our engineering teams are working on it so hopefully it will be supported for future releases of ThingWorx.

 

Regards.

 

--Sharon

    S
    svisveswaraiya_2859881-VisitorAuthor
    1-Visitor
    October 11, 2021

    Hi @slangley 

    The TW HA is not available for other version of ThingWorx also? And Is it not available only for Windows or for any other operating system also?

     

    Thanks,

    SV.

    S
    svisveswaraiya_2859881-VisitorAuthor
    1-Visitor
    October 12, 2021

    Hi @slangley,

    Any update on this? 

    Terms & ConditionsCookie settingsAccessibility statement