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Kaushik_225-Regular Member
5-Regular Member
October 13, 2022
Solved

ThingWorx-Foundation.exe missing after installing ThingWorx

I installed ThingWorx 9.1.1 (Postgres, Java 11, Windows) using installer. After the installation, I can't see ThingWorx-Foundation.exe in tomcat/bin folder. 

slangleyAnswer
Support
October 14, 2022

Hi @Kaushik_22.

 

There is no ThingWorx-Foundation. exe.  ThingWorx runs under Tomcat, it's the Tomcat executable runs. 

 

From the screenshot you provided, there is something preventing the service from being created.  When you ran the installer, did you run as Administrator?  If not, I recommend uninstalling and reinstalling as there may be other issues.  If you prefer not to do that, or if you already ran as Administrator, you can try creating the service by running service.bat located in \ThingWorxFoundation\tomcat\apache-tomcat-9.0.62\bin.  Do an edit on the file first to determine what arguments need to be passed to it.

 

Regards.

 

--Sharon

 

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4 replies

Sathishkumar_C17-Peridot
17-Peridot
October 14, 2022

most probably it will be installed in following path...

 

C:\Program Files (x86)\ThingWorxFoundation\tomcat\

 

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Kaushik_225-Regular MemberAuthor
5-Regular Member
October 14, 2022

I can start the Thingworx server using the service in 'Services' window. As Thingworx-Foundation.exe is missing, I can't set the java options. I get the error below when running tomcat_windows_service.bat which creates the Thingworx-Foundation.exe file.

Kaushik_22_0-1665768424002.png

 

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slangleyCommunity ManagerAnswer
Support
October 14, 2022

Hi @Kaushik_22.

 

There is no ThingWorx-Foundation. exe.  ThingWorx runs under Tomcat, it's the Tomcat executable runs. 

 

From the screenshot you provided, there is something preventing the service from being created.  When you ran the installer, did you run as Administrator?  If not, I recommend uninstalling and reinstalling as there may be other issues.  If you prefer not to do that, or if you already ran as Administrator, you can try creating the service by running service.bat located in \ThingWorxFoundation\tomcat\apache-tomcat-9.0.62\bin.  Do an edit on the file first to determine what arguments need to be passed to it.

 

Regards.

 

--Sharon

 

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    slangleyCommunity Manager
    Support
    October 14, 2022

    @Kaushik_22 

     

    One other thing....you can run Tomcat without the service by running tomcat9.exe located in the same bin folder mentioned in the previous post.

     

    Regards.

     

    --Sharon

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