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avillanueva
avillanueva23-Emerald II
23-Emerald II
June 18, 2025
Solved

Thingworx Foundation failing on install: Error: GPG check FAILED

Documenting this since I did not see anything posted or in knowledge base. Installer kicked out with the following message:

avillanueva_0-1750267482355.png

[06:55:31] Installing CINC...
Installing Installer dependencies...
Executing yum
Error running yum localinstall -y cinc-18.5.0-1.el8.x86_64.rpm: Repository packages-microsoft-com-prod is listed more than once in the configuration
Package cinc-18.5.0-1.el8.x86_64.rpm is not signed
Error: GPG check FAILED
[06:55:34] Failed to install dependencies: Chef Client

Now this package is provided by the PTC installer. I have gpgcheck=1 in my /etc/yum.conf which I think is standard or at least there is a STIG for it. Strange that this would report not signed. Its clear why its failing but I cannot understand why this was not caught, reported, written up and fixed by providing a valid signed RPM.

avillanueva
avillanuevaAnswer
23-Emerald II
June 18, 2025

Downloaded cinc package and installed manually before installing Thingworx Foundation:

yum --nogpg localinstall -y cinc-18.5.0-1.el9.x86_64.rpm

make sure its this exact version at least for 9.7. It might be different with other versions. Interesting note is that this RPM passed the signature checks for RPM. 

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1 reply

avillanueva
avillanueva23-Emerald IIAuthorAnswer
23-Emerald II
June 18, 2025

Downloaded cinc package and installed manually before installing Thingworx Foundation:

yum --nogpg localinstall -y cinc-18.5.0-1.el9.x86_64.rpm

make sure its this exact version at least for 9.7. It might be different with other versions. Interesting note is that this RPM passed the signature checks for RPM. 

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