Skip to main content
avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
June 18, 2025
Solved

Thingworx Foundation failing on install: Error: GPG check FAILED

  • June 18, 2025
  • 1 reply
  • 450 views

Documenting this since I did not see anything posted or in knowledge base. Installer kicked out with the following message:

avillanueva_0-1750267482355.png

[06:55:31] Installing CINC...
Installing Installer dependencies...
Executing yum
Error running yum localinstall -y cinc-18.5.0-1.el8.x86_64.rpm: Repository packages-microsoft-com-prod is listed more than once in the configuration
Package cinc-18.5.0-1.el8.x86_64.rpm is not signed
Error: GPG check FAILED
[06:55:34] Failed to install dependencies: Chef Client

Now this package is provided by the PTC installer. I have gpgcheck=1 in my /etc/yum.conf which I think is standard or at least there is a STIG for it. Strange that this would report not signed. Its clear why its failing but I cannot understand why this was not caught, reported, written up and fixed by providing a valid signed RPM.

Best answer by avillanueva

Downloaded cinc package and installed manually before installing Thingworx Foundation:

yum --nogpg localinstall -y cinc-18.5.0-1.el9.x86_64.rpm

make sure its this exact version at least for 9.7. It might be different with other versions. Interesting note is that this RPM passed the signature checks for RPM. 

1 reply

avillanueva
23-Emerald I
avillanueva23-Emerald IAuthorAnswer
23-Emerald I
June 18, 2025

Downloaded cinc package and installed manually before installing Thingworx Foundation:

yum --nogpg localinstall -y cinc-18.5.0-1.el9.x86_64.rpm

make sure its this exact version at least for 9.7. It might be different with other versions. Interesting note is that this RPM passed the signature checks for RPM. 

Terms & ConditionsCookie settingsAccessibility statement