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1-Visitor
May 7, 2019
Question

Thingworx Foundation Installation Problem on Windows 7

  • May 7, 2019
  • 1 reply
  • 5698 views

Hi

My System Configurations are:

> Windows 7 Professional 64 bit SP1

> RAM : 4 GB

> Core 2 duo, 2.94 GHz

 

I Installed Thingworx Foundations 8.4 Trial (was working fine)

Uninstalled it after a month (due to errors/misconfiguration)

Installing it again is giving following errors(images attached):- 

 

Error running .\check-http-response --username "Administrator" --password **** --hostname "localhost" --hostport "8082" --useSSL=0: 1
[17:41:28] Post-Install validation step failed check-http-response script returned ::1 writing file to mark install as failed.
[17:41:28] Post-Install validation step failed
Problem running post-install step. Installation may not complete correctly
Error running .\check-http-response --username "Administrator" --password **** --hostname "localhost" --hostport "8082" --useSSL=0: 1
[18:03:03] - The installation failed. Cleaning up
Problem running post-install step. Installation may not complete correctly
Error occured while running postInstall Validation scripts

 

Kindly reply back and help with the solution

 

1 reply

Community Manager
May 7, 2019

Hi @rzr.

 

What method did you use for uninstalling the product?  What is the file name of the trial you installed?  Was it the 30-day or 90-day version?

 

If you check this path, do you see any bitrock-installer logs:

 

C:\Users\<user_ID>\AppData\Local\Temp

 

If so, please .zip them and attach them here.

 

Regards.

rzr1-VisitorAuthor
1-Visitor
May 7, 2019

 

Hi @slangley 

 

- From Control Panel>Uninstall Programs> I uninstalled the Thingworx > After that I removed Thinworx folder and its contents>After that using cc cleaner removed registry

- File name : ThingWorxH2Trial-8.4.0-SNAPSHOT-windows-installer

- 90 days version

- Attaching  bitrock-installer logs files (files.zip)

 

Thanks