ThingWorx Foundation Trial Install - Help Please

Greetings,

I believe that some or all of the below information has already been shared with this customer via direct-contact. I'm posting this below for clarification and archiving. Apologies for any duplication of information.

Upon initial look, here’s some possible assistance.

1. Cannot connect to Tomcat server on port 443. We can connect successfully on port 8080. I have attached a copy of the server.xml file FYI

So it looks like the customer is trying out the 120-day native install of TWX Foundation as a stand-alone, i.e. this link: https://developer.thingworx.com/resources/downloads/foundation-trial-edition

Fortunately, the DevPortal has guides specifically to help with native installs. Please see the following:

Installation Guide: https://developer.thingworx.com/resources/guides/thingworx-8-installation

Installation Troubleshooting: https://developer.thingworx.com/resources/guides/thingworx-foundation-installation-troubleshooting-guide

2. The guide for installing PostgreSQL states to obtain the thingworxPostgresDBSetup.sh from the ThingWorx Software download. However there is no script with our download, any suggestion on where I could obtain this script from please?

The customer appears to be looking through the installation PDF rather than using the above DevPortal guides.

The 120-day native installer from the DevPortal utilizes the built-in H2 database. No external database is required for persistence.

In addition, the DevPortal does not support alternate Persistence Providers with these 120-day trials. I know of no reason why they wouldn’t work, but that’s beyond the scope of our knowledge.

Please let us know if you need additional information.

Thank you,

Jason