Skip to main content
MK_99863181-Visitor
1-Visitor
July 26, 2021
Solved

thingworx installation java error

HI,

I have installed java version 8 in my laptop but still not able to install the thingworx.

could someone help me out with this.

I am sharing all the necessary details.

javaPath.png

javaPath1.png

error.png

javaVersion.png

totalRAM.png

systemType.png

odukiyaAnswer
16-Pearl
July 26, 2021

Hello @MK_9986318 

 

The supported Java version for 9.2 is Java 11. Please install Java 11 and you will be able to troubleshoot the issue.

Please refer following help center guide for your reference.

HelpCenter 

Thanks

Om Dukiya

View in thread

4 replies

odukiya16-Pearl
16-Pearl
July 26, 2021

Hello @MK_9986318 

Can you please help me with version of ThingWorx you are trying to install?

 

Translate
MK_99863181-VisitorAuthor
1-Visitor
July 26, 2021
9.2.
Translate
odukiya16-PearlAnswer
16-Pearl
July 26, 2021

Hello @MK_9986318 

 

The supported Java version for 9.2 is Java 11. Please install Java 11 and you will be able to troubleshoot the issue.

Please refer following help center guide for your reference.

HelpCenter 

Thanks

Om Dukiya

Translate
    Terms & ConditionsAccessibility statement