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1-Visitor
February 13, 2019
Question

Thingworx License Issue

  • February 13, 2019
  • 2 replies
  • 1215 views

Hello,

 

Is there a problem with the PTC license manager?

 

I am not able to download the license. When I click retrieve the server returns status 500 (server error).

 

Screen Shot 2019-02-13 at 14.47.05.png

2 replies

20-Turquoise
February 13, 2019

Appears to be working right now. Could you please check again/try a different browser/see if a firewall possibly blocking?

 

 

stanislav1-VisitorAuthor
1-Visitor
February 13, 2019

Thanks for the info. In this case I guess it's something wrong with my account.

 

I checked with other browser, but from the header response it is clear that there is a crash (internal server error).