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1-Visitor
Feb 13, 2019 1:07 PM UTC
Question

Thingworx License Issue

Hello,

 

Is there a problem with the PTC license manager?

 

I am not able to download the license. When I click retrieve the server returns status 500 (server error).

 

Screen Shot 2019-02-13 at 14.47.05.png

2 replies

20-Turquoise
Feb 13, 2019 1:58 PM UTC

Appears to be working right now. Could you please check again/try a different browser/see if a firewall possibly blocking?

 

 

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stanislav1-VisitorAuthor
1-Visitor
Feb 13, 2019 2:02 PM UTC

Thanks for the info. In this case I guess it's something wrong with my account.

 

I checked with other browser, but from the header response it is clear that there is a crash (internal server error).

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