Skip to main content
AF_103285631-Visitor
1-Visitor
Aug 1, 2022 9:33 AM UTC
Question

Thingworx MQTT SSL: tlsv1 alert internal error

Hello,

 

I need to create a secured MQTT connection between my broker and thingworx.
To do this I created certificate. The certificate is working fine when i use It with other program to test it.
However, after following this guide: https://www.ptc.com/en/support/article/CS0246701

I still have an error: OpenSSL Error[0]: error:14094438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error

 

Does anyone have any idea on how to fix this ?

5 replies

VladimirN24-Ruby IV
24-Ruby IV
Aug 3, 2022 8:39 AM UTC

 Hi,

 

Found a mention of this error ("error:14094438:SSL routines:ssl3_read_bytes:tlsv1") in the article: https://www.ptc.com/en/support/article/cs345961 . And the solution: "Use JVM where this issue is solved and supported by ThingWorx".

Translate
slangleyCommunity Manager
Support
Aug 18, 2022 6:25 PM UTC

Hi @AF_10328563.

 

How are trying to connect to the MQTT server?  For example, are you using an MQTT extension?  Are you using ThingWorx Flow?  This link from the Help Center may be helpful.

 

What version of ThingWorx are you running?

 

Regards.

 

--Sharon

Translate
AF_103285631-VisitorAuthor
1-Visitor
Aug 19, 2022 9:42 AM UTC

Hello,

 

I am trying to connect using the MQTT extension. I am using ThingWorx 9.0.0

Translate
slangleyCommunity Manager
Support
Aug 24, 2022 6:02 PM UTC

Hi @AF_10328563.

 

Can you confirm which version of the JDK you're running?  What version of the MQTT extension is installed?

 

Regards.

 

--Sharon

Translate
Terms & ConditionsAccessibility statement