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JJ_102996564-Participant
4-Participant
July 7, 2026
Solved

Thingworx not up and running after deploying war file

  • July 7, 2026
  • 2 replies
  • 65 views
I am using ThingWorx Platform Release 9.2 and DatecodeSP12 C3P0PooledConnectionPoolManager[identityToken->2y7va1bjf5tzhngvxv49|58599b34]-HelperThread-#2] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@f2f0838 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests. Here are the errors that I faced C3P0PooledConnectionPoolManager[identityToken->2y7va1bjf5tzhngvxv49|58599b34]-HelperThread-#2] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@f2f0838 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests.
Best answer by raluca_edu

Hi,

 

Probably, Thingworx cannot connect to database from various reasons.

Please check this article: https://www.ptc.com/en/support/article/CS313498

 

Hope it helps,

Raluca

2 replies

raluca_edu
raluca_edu17-PeridotAnswer
17-Peridot
July 8, 2026

Hi,

 

Probably, Thingworx cannot connect to database from various reasons.

Please check this article: https://www.ptc.com/en/support/article/CS313498

 

Hope it helps,

Raluca

A
abandalCommunity Manager
Support
July 14, 2026

Hello ​@JJ_10299656,

 

I hope you are doing well.

 

I am following up on your post to check whether you are still experiencing the issue. I also wanted to see if you had an opportunity to review the KB article shared by ​@raluca_edu.

 

If the article helped resolve your issue, please consider marking the response as the Best Answer so it can help other community members facing a similar problem. If you are still encountering issues, please share any error messages or additional details.

 

Regards,
Abhi

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