16-Pearl

Question

ThingWorx Performance Advisor - Homepage not available

Forum|Forum|6 years ago
April 22, 2020
1 reply
4652 views

I just wanted to try out ThingWorx Performance Advisor according to https://www.ptc.com/en/support/article/CS262960

But the Performance Advisor Homepage is not available: https://performance-advisor.ptc.com/Thingworx

Does the ThingWorx Performance Advisor have a new Homepage?

Troubleshooting

5-Regular Member

5-Regular Member

@pjahn

Thank you for your post on community. Have you tried the given steps in the article? Is there any challange.

Reagrds,

Mohit

Author

16-Pearl

The article describes how to enable the performance advisor. I have done this already. Accessing the website https://performance-advisor.ptc.com/Thingworx is not possible. But this has nothing to do with my ThingWorx configuration.
Can you access the Performance Advisor Homepage here: https://performance-advisor.ptc.com/Thingworx ?

5-Regular Member

5-Regular Member

Yes i can access this.

Could you try it in Incognito mode or clearing the browser cache.