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ThingWorx Trial version isn't triggering the Subscription code on an Alert

Forum|Forum|4 years ago
November 21, 2021
1 reply
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The alert created on a property is getting triggered and is being notified in Alert monitoring section, but the subscription created by binding the same alert isn't getting executed. I've even added logger statements within the subscription code, but couldn't see it in the application logs.

Is there any restriction / limitation on trial version on subscriptions and alerts? ?

FYI, I've followed the instructions provided in the link - https://www.ptc.com/en/support/article/CS240914?source=search but didn't work in Trial version.

Best answer by bchaudhary_448008

Hi @arjunkrishna ,

Can you pls check the other logs such as script logs for the warning messages. You can also refer the given link for further information.

https://developer.thingworx.com/resources/guides/data-model-services-events-and-subscriptions

Kindly reach out if you are still facing the issue.

Regards

Bhawna

bchaudhary_448008

5-Regular Member

Answer

5-Regular Member

Hi @arjunkrishna ,

Can you pls check the other logs such as script logs for the warning messages. You can also refer the given link for further information.

https://developer.thingworx.com/resources/guides/data-model-services-events-and-subscriptions

Kindly reach out if you are still facing the issue.

Regards

Bhawna

Author

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@bchaudhary_448008 Thanks, the logger statements are displaying in Script logs, and was expecting to see in Application log.