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Deepak_Rahul1-Visitor
1-Visitor
July 26, 2019
Solved

Thingworx upgrade from 8.3 to 8.4

  • July 26, 2019
  • 6 replies
  • 1802 views

Hey everyone,

I am currently using Thingworx platform 8.3 and i need to upgrade to 8.4,

i have gone through the document but i have a bit confusions in downloading the files from support site

and upgrading my licensing.

 

 

 

Regards,

Deepak Rahul 

 

Best answer by slangley

Hi @Deepak_Rahul.

 

Are you installing the newer version of ThingWorx on a different machine?  If so, you can download and install the latest version of PostgreSQL supported by the ThingWorx version you are planning to upgrade to.

 

If you are planning an upgrade of your existing system, I recommend backing up your system to ensure recovery if something goes wrong during the upgrade process. This would include database dumps, ThingWorx exports, and o/s level backups.  If you are running a VM, I would recommend creating a snapshot prior to making any changes to ensure full recovery, if needed.

 

Regards.

 

--Sharon

6 replies

S
slangleyCommunity Manager
Support
July 26, 2019

Hi @Deepak_Rahul.

 

If you haven't already done so, I would start with reviewing the upgrade guide.  Be sure to check the matrix on page 4 for determining the best upgrade path.

 

In regard to the files for download, please provide the details of your currently installation and I will guide you.  For example, which persistence provider are you currently using:  PostgreSQL, SQL Server, etc.  Are you running Linux or Windows?

 

Regards.

 

--Sharon

D
Deepak_Rahul1-VisitorAuthor
1-Visitor
July 29, 2019

Hi @slangley ,

                  I will provide the information that you have asked for

i am using windows server 2016, i have installed postgre SQL and apache tom cat,

if you need any additional information i can provide.

 

 

 

Regards,

Deepak Rahul

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