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SG_117071335-Regular Member
5-Regular Member
May 21, 2025
Solved

Thingworx upgrade from 9.1 to 9.7

  • May 21, 2025
  • 3 replies
  • 648 views

I have a Thingworx 9.1 instance and am looking forward to upgrade it to 9.7. The instance is using the SQL DB. And we are planning for migration upgrade.

What would be the easiest way to do this?

1. Should I Upgrade to an intermediate version before upgrading to 9.7?

2. Should I directly install 9.7 version in the new server and export the custom apps from 9.1 and then import it to 9.7?

 

Best answer by Rocko

Probably go to 9.3 first and then to 9.7.

Check supported upgrade paths: https://www.ptc.com/en/support/article/CS334355

Going from 9.2 to 9.6 (will be same for 9.7😞 https://www.ptc.com/en/support/article/CS444034

Going from 9.1 to 9.3 is an inplace upgrade.

 

 

3 replies

Rocko
Rocko19-TanzaniteAnswer
19-Tanzanite
May 21, 2025

Probably go to 9.3 first and then to 9.7.

Check supported upgrade paths: https://www.ptc.com/en/support/article/CS334355

Going from 9.2 to 9.6 (will be same for 9.7😞 https://www.ptc.com/en/support/article/CS444034

Going from 9.1 to 9.3 is an inplace upgrade.

 

 

J
Jimwang16-Pearl
16-Pearl
May 26, 2025

Thingworx 9.1 can't be upgraded to 9.7 directly, you have to upgrade to an intermediate version.

For detailed upgrade steps, you can refer to the Help Center: https://support.ptc.com/help/thingworx/platform/r9.7/en/index.html#page/ThingWorx/Help/Installation/Installation/upgrade_overview.html

 

C
CharlesJi16-Pearl
16-Pearl
June 9, 2025

Hi @SG_11707133,

It appears that there is a reply that answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,

Charles

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