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17-Peridot
December 12, 2022
Solved

ThingWorx Upgrade Issue from 8.5.4 to 9.1.13

  • December 12, 2022
  • 1 reply
  • 1256 views

We have upgraded our Thingworx instance from 8.5.18 to 9.1.13 using Installer Upgrade.

 

After successful upgradation, we are getting few issues.  Please find the attached images,

  1. Mashups/Masters not able to view or edit
  2. Seeing additional menu item in Modeling menu
  3. Getting few labels with programmatic words.  

 

Thingworx Upgrade Issue 2.png

Thingworx Upgrade Issue 1.png

Thingworx Upgrade Issue 3.png

Best answer by CharlesJi

Hi @Sathishkumar_C 

 

  1. Mashups/Masters not able to view or edit
    >> Have you tried to restart the ThingWorx server to see if the issue remains? you might need to open up a technical support ticket to have some further investigation.
  2. Seeing additional menu item in Modeling menu
    >> The additional item is the Project property which was optional and now becomes madantory since ThingWorx 9.0+.
  3. Getting few labels with programmatic words.  
    >> This is because the cache in your browser is not updated, you can fix it by clear your cache and access Composer again.

1 reply

CharlesJi16-PearlAnswer
16-Pearl
December 13, 2022

Hi @Sathishkumar_C 

 

  1. Mashups/Masters not able to view or edit
    >> Have you tried to restart the ThingWorx server to see if the issue remains? you might need to open up a technical support ticket to have some further investigation.
  2. Seeing additional menu item in Modeling menu
    >> The additional item is the Project property which was optional and now becomes madantory since ThingWorx 9.0+.
  3. Getting few labels with programmatic words.  
    >> This is because the cache in your browser is not updated, you can fix it by clear your cache and access Composer again.