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pshashipreetham
pshashipreetham19-Tanzanite
19-Tanzanite
August 8, 2026
Question

Times InvokeCodeVentHandler Issue

  • August 8, 2026
  • 4 replies
  • 87 views

Hi, 

Recently, I have been facing an issue with the timer, which is very critical for us. 

Error Executing Event Handler 'InvokeCodeVentHandler' for event Type.Thing:Test.Timer:Event.Timer


I have gone through below Articles, but nothing helped:
Article - CS403375 - In ThingWorx Platform Error message: Error Executing Event Handler 'xxx' for event Type.Thing:Entity.xxx:Event.xxx is seen often in the Application Log

Article - CS333561 - Error Executing Event Handler '<Event' for event Type.Thing:Entity:<Thing>:Event.ScheduledEvent is frequently logged in the ErrorLog of ThingWorx Platform


Has anyone had this issue? And has any Root cause been found?
 

Thanks,

4 replies

nmutter17-Peridot
17-Peridot
August 10, 2026

I would think it’s one of these issues:

  • user (which is set in timer) does not have permission for event subscribe or execute → try with Admin user. if issue disappears its permission issue
  • code inside of subscriptions creates error → try just add a logger and remove other code. if issue disappears and log statement can be seen its code issue
    pshashipreetham
    pshashipreetham19-TanzaniteAuthor
    19-Tanzanite
    August 20, 2026

    Thanks ​@nmutter, for the pointers. 

    As of now, we are working with the PTC-Support team. 

    Shashi Preetham || +91 8099838801 || shashi@psptechhub.com
    nmutter17-Peridot
    17-Peridot
    September 10, 2026

    ok, looking forward to the solution

    MRohillaCommunity Manager
    Support
    September 10, 2026

    Greetings ​@pshashipreetham ,

     

    Thank you for reporting the issue.

    The error message indicates that the Timer event is being triggered successfully, but the associated event handler or service is failing during execution. The message itself does not identify the root cause.

    To investigate further, could you please submit a support ticket.

    Regards,

    Mohit 

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