Skip to main content
W
WangZhen5-Regular Member
5-Regular Member
December 17, 2019
Solved

Transformed properties don't work in Thingworx 8.5.

  • December 17, 2019
  • 1 reply
  • 1294 views

Hi，

I just encountered this problem, when I tried to create some Transformed properties in Thingworx 8.5 and Platform Analytics 8.5, they didn't work. But all those kinds of properties worked fine in 8.4.

The transformed properties I created have a question mark, but not a thumb up sign.

And I also tried Statistics Calculation and Monitor services, they all worked normally.

Is it a bug or I missed any configuration?

 

Thanks in advanced.

Best answer by cmorfin

Hi @WangZhen 

 

I can confirm that Property Transform does work in release 8.5, so it is more likely to be an issue on your side.

I woudl recommend to go through the different log and configuration files to check for errors or mistake.

The article https://www.ptc.com/en/support/article?n=CS303523  lists all the item to check.

 

Hope this helps

Kind regards

christophe

 

1 reply

C
cmorfin19-TanzaniteAnswer
19-Tanzanite
December 17, 2019

Hi @WangZhen 

 

I can confirm that Property Transform does work in release 8.5, so it is more likely to be an issue on your side.

I woudl recommend to go through the different log and configuration files to check for errors or mistake.

The article https://www.ptc.com/en/support/article?n=CS303523  lists all the item to check.

 

Hope this helps

Kind regards

christophe

 

W
WangZhen5-Regular MemberAuthor
5-Regular Member
December 18, 2019

Hi Christophe,

Thanks for your kindly help.

I followed the instructions in those articles, it worked finally!

 

Best regards.

Wang Zhen

Terms & ConditionsAccessibility statement