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jvisser12-Amethyst
12-Amethyst
October 15, 2019
Solved

TW 8.5 Log Archiving

  • October 15, 2019
  • 1 reply
  • 2625 views

Hi Everyone,

 

After upgrading our development server to TW 8.5 the log files now pile up in the ThingworxStorage\logs folder instead of being sent to the archives folder every night ThingworxStorage\logs\archives. Is there a setting in v8.5 that I have to enable?

v8.5 

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v8.4

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Best answer by PaiChung

There is a setting for this in the logging subsystem.

If the platform is not picking up the setting properly, please log this as a bug.

Thanks!

1 reply

P
PaiChung22-Sapphire IAnswer
22-Sapphire I
October 16, 2019

There is a setting for this in the logging subsystem.

If the platform is not picking up the setting properly, please log this as a bug.

Thanks!

J
jvisser12-AmethystAuthor
12-Amethyst
October 16, 2019

Are you sure there is a setting to tell the system to put log files in the archives folder? Here are the definitions from PTC. I do not see a setting that says send log files to the archives folder at the end of each day.

https://support.ptc.com/cs/help/thingworx_hc/thingworx_6.6_hc/index.jspx?id=ThingWorxHelpCenterDITAFiles-ThingWorxModelDefinitionandComposer-System-Subsystems-LoggingSubsystem&action=show

 

These are all I see:

clipboard_image_0.png

P
PaiChung22-Sapphire I
22-Sapphire I
October 17, 2019

With the 7 day archive it should be placing 7 days of archived logs in the archived folder and delete the older ones.

if it is not doing that, please create a support ticket.

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