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1-Visitor
September 11, 2020
Solved

TWX Azure IoT Hub connector unable to receive telemetry data

  • September 11, 2020
  • 3 replies
  • 2727 views

Hello Community!

 

After installing and configuring the TWX Azure IoT Hub connector:

 

Connector: 3.0

Thingworx: 8.5

 

I am traying to run the edge-device-demo, but I’m not able to see telemetry data sent by the simulated device from the demo.

 

Attached you will find screenshots:

 

  1. Successful execution of the smoke test
  2. The IoTHubThing connected status
  3. The log from the edge-device-demo execution
  4. The AzureIoTThing (demo thing) connection and properties status (not updated)

Can you please tell me what I am missing?

 

Regards,

 

DJ

Best answer by DJ_8712454

Thanks @nmilleson

 

That's what i was missing!

 

DJ_8712454_0-1600118318218.png

 

3 replies

1-Visitor
September 14, 2020

Finally, I was able to run the demo and the telemetry data sent by the edge-device-demo. But now, I am trying to receive telemetry data of an IoT device, I am able to import the device from Azure, but I cannot see the device properties.

 

Is there a service that I need to run in order to get the properties and be able to see properties updates within Thingworx?

 

DJ_8712454_0-1600108195217.png

Looking forward to hearing from you guys.

 

17-Peridot
September 14, 2020

@DJ_8712454  ,

You'll need to create those properties in your thing as remote properties.  For example, if your message property is engineTemp, create a remote property in your Azure IoT Thing and set the 'source' to engineTemp.

DJ_87124541-VisitorAuthorAnswer
1-Visitor
September 14, 2020

Thanks @nmilleson

 

That's what i was missing!

 

DJ_8712454_0-1600118318218.png